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Hotel VIA

FAQs

Is there a gym/workout facility? Is it open 24hrs?

Yes, the gym is located in the lower level of Hotel VIA and is available to guests 24 hours a day.

Is breakfast served at the hotel?

A breakfast buffet is served daily from 6:30 – 10:30 AM in the City Room of Hotel VIA. The cost for the buffet is $14.99 for adults and $7.99 for children between age 4-12.

Coffee Service?

Complimentary coffee is served at the front desk reception daily from 6:30 – 10:30 AM.

Parking?

Valet Parking is available for over night guests at Hotel VIA. Parking is $55.00 nightly.

Pet Policy?

Hotel VIA has a no pet policy and only service animals can be accommodated at the property.

Check-In/Check-Out Time?

Check-In Time is 4:00 PM Check-Out time is 11:00 AM

Transportation to/from SFO?

SFO is 15 miles from Hotel VIA. Public Transportation options include BART and Caltrain with stops within blocks of Hotel VIA. Uber/Lyft rides typically are $35-$45 each way.

Credit Card Policy upon check in?

All guests must have a valid ID that matches a credit card upon check-in. Pre-paid reservations still require credit cards at check in for incidentals during the stay.

Can my friend check-in before I arrive?

Only guests that are named on the reservation can check-into rooms. We can add additional names to a reservation, but must be done before arrival.

Can you accept packages before my stay?

Yes, we can always accept and store packages prior to guests’ arrival. We do require that a reservation is made under the guests name who is have packages shipped to the hotel.